Frequently Asked Questions
Orders & Shipping
How long does shipping take?
All orders ship within 1 to 3 business days. Standard delivery takes 5 to 10 business days within the United States. You will receive a tracking number by email as soon as your order ships.
Do you offer free shipping?
Yes. We offer free standard shipping on all US orders.
Do you ship internationally?
We currently ship within the United States only.
Can I track my order?
Yes. Once your order ships you will receive a tracking number by email. You can use this number to track your order on the carrier website.
What if my order has not arrived after 10 business days?
Contact us at support@moderngaloore.com with your order number and we will investigate immediately.
Products & Sizing
How do I know which size to order?
Visit our Size Guide page for complete measurement tables for every product category. If you are between sizes, always size up. Still unsure? Email us with your measurements and the product you want and we will recommend the right size.
What is the difference between a posture corrector and a lumbar brace?
A posture corrector targets the upper back, shoulders, and clavicle — it is designed for desk workers and people with rounded shoulders. A lumbar brace targets the lower back and is designed for people with lower back pain, sciatica, or herniated discs. See our full comparison guide for details.
How long should I wear my posture corrector each day?
Start with 30 minutes per day in week 1 and build up to 1 to 2 hours per day by week 6. Never wear it all day — it is a training tool not a permanent support device. See our full guide on wearing schedules.
Can I wear my brace under clothing?
Most Moderngaloore posture correctors have a slim low-profile design that fits discreetly under shirts and blouses. The Adjustable Invisible Posture Corrector is specifically designed for maximum discretion with a 2cm strap profile.
Are your products suitable for people recovering from injuries?
Our braces are general wellness and posture support products. If you are recovering from a specific injury or surgery, please consult your physician or physical therapist before use to ensure the product is appropriate for your condition.
Returns & Guarantee
What is your return policy?
We offer a 30-day risk-free guarantee on all products. If you are not satisfied within 30 days of delivery, contact us at support@moderngaloore.com for a full refund. See our full 30-Day Guarantee page for details.
How do I start a return?
Email support@moderngaloore.com with your order number and reason for return. We will send you return instructions within 24 hours.
What if my product arrived damaged or defective?
Contact us immediately at support@moderngaloore.com with your order number and a photo of the damage. We will send a replacement at no charge.
Payments & Security
What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, Google Pay, and Shop Pay. All transactions are SSL encrypted and processed securely through Shopify Payments.
Is my payment information safe?
Yes. Moderngaloore uses Shopify's industry-standard SSL encryption for all transactions. We never store your full card details.
Still Have Questions?
Email us at support@moderngaloore.com. We respond within 24 hours Monday through Friday.